Welcome to the uniquedesignmilano.com website (the “website”). By using this website you agree to be bound by these terms and conditions (the “Terms”). Before placing an order please read through the Terms.
Uniquedesignmilano.com (“We/Us/Our”) is solely for your personal use for the purchase of our own brand sunglasses, accessories and other such Items. (“Items”)
We have taken great care to ensure that the Items on our website are presented as accurately as possible. However colour and clarity will depend upon your own personal computer monitor and we therefore cannot guarantee that the colour of the actual Item is absolutely accurate.
To be eligible to purchase Items on this Website you must warrant that the personal information which you are required to provide to complete the purchase is true, accurate and current in all respects.
We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed. Any changes are effective immediately upon posting on the Website. Your continued use of the Website constitutes your agreement to all such Terms.
When you order an Item from the Website you are offering to buy it for the price stated, subject to these Terms.
You place your order for Items from the Website by selecting your chosen Item (s), adding them to your online cart and clicking on the Checkout button at the end of the on-line order process.
Unless you are notified that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the Items ordered by you.
Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
We may not accept your order if (i) an item you have ordered is out of stock, (ii) If you card is due to expire within 28 days of your purchase date (ii) we are unable to obtain authorisation for your payment or (iv) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
If we are unable to fulfill your order, we will contact you by email or telephone advising you of this.
We will try to keep our Website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available. If we can’t supply any Item we will release the funds being held in your account for the purchase.
3.PRICE AND DELIVERY
Delivery to addresses within the UK and EU is free. For all other countries, a flat rate of £12.50 will apply.
The price displayed to you at the checkout is the price you pay. This will not vary later whatever currency fluctuations occur. Refunds will also be set at the price you paid not the price in the currency concerned at the date of refund.
Delivery to some countries that are outside the EU may be subject to local import taxes, which are your responsibility (where applicable). Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery charges are dependent on your shipping destination. All purchases are insured by us while in transit until it is delivered to you. For deliveries sent outside of the UK If you wish to track your parcel, email us at [email protected] and we will track your shipment for you.
Please order from uniquedesignmilano.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as uniquedesignmilano.com cannot be responsible for this.
All new orders are deemed separate and each is treated individually.
4. REFUND OR EXCHANGE
All returns should be sent back to us in their original packaging provided.
Please ensure when returning the parcel that the uniquedesignmilano.com box is properly protected. If the Item(s) we receive back from you is damaged no refund will be issued. If the box is damaged, or the dust bag or cleaning cloth provided with the Item is not returned, £10 for each missing or damaged item will be deducted from the refund provided.
The parcel must be sent to uniquedesignmilano.com’s registered address after you have received the returns number, which you need to request from us by email at [email protected]
You have 14 days from receipt of order to request your returns number. You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number.
Return outside the 28-day window may be accepted at our discretion.
The item(s) should be returned unworn and in perfect condition. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact us immediately at [email protected]
If your item is faulty (i.e. received damaged or manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact us at [email protected]
Returning Goods from Non EU Countries
If you are living outside the EU, you will also have received a Proforma Invoice with your package. This needs to be completed and enclosed with the items you wish to return.
On this form you will need to indicate which item(s) are being returned by ticking the boxes alongside the product details. You will need to complete the Returns Number section with the number you have been issued and sign appropriately.
All successfully returned items will be only credited to the account used originally to purchase the items, less any taxes, import duties or original shipping charges incurred and will be refunded in the currency in which you paid at the price you paid at the exchange rate prevailing on they day when you bought the item.
With exchanges, your new item(s) will be shipped to you as soon as we receive your returning package and any additional payment which is required.
5. PROMOTIONAL CODES
Promotional codes may be based on a minimum spend and will always exclude delivery charges (unless otherwise stated). Offers will expire at 23:59GBT on the date stated in the advertisement. You may be required to follow a link to an associated website before being eligible for any promotional discounts. We do not accept any responsibility for any third party websites. Should you cancel or return items from an order where a promotional code has been used, no refund of this promotional code or equivalent value will be provided.
Each code is unique to the recipient, is not transferable, has no monetary value and under no circumstances can it be converted into currency. Each code has an expiry date, which will be stated at the time of promotion or on accompanying promotional materials which cannot be modified. Some discount codes may be redeemed both in store and online, or when specified, for online purchases only. Again, this will be stipulated at the time of promotion and on accompanying promotional materials. On an order where an item exchange is requested, the new total value of the order (excluding delivery costs) must be equal to or higher than the monetary value of the original order. We will not be able to accept any exchanges for items of a lesser value.
When an order is placed using a promotional code and contains a number of items, the value of the discount is spread over each item according to the pro-rated value of that item. Any refund of an item purchased in such an order will be reduced by the value of discount attached to it. The ‘discount’ will not be refunded.
Under no circumstances can the value of a discount code be deducted from an order if that code is defective or out of date: no replacement codes will be issued.
Only one discount voucher can be used per order.
6. INTELLECTUAL PROPERTY
All content available on the Website, including, but not limited to, text, graphics, logos, art, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of uniquedesignmilano.com, our affiliates, our partners or our licensors, and is protected by UK and international copyright laws.
We warrant that all our products are of satisfactory quality, comply with their description, are fit for their purpose and that we have good title to sell them to you.
Save for the warranty above, we make no representations or warranties of any kind whatsoever, expressed or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any
a. interruption of business;
b. access delays or access interruptions to the Website;
c. data non-delivery, mis-delivery, corruption, destruction or other modification;
d. loss or damages of any sort incurred as a result of dealings with or the presence of off- Website links on the Website;
e. computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlink to or from third party websites;
f. any inaccuracies, omissions or misleading, false or deceptive statement in the content; or
g. events beyond our reasonable control.
Further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Website regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred pounds (£100.00) or the sum you have paid us for the item in relation to which you have the claim.. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law. Nothing in any warranty given in this clause affects your statutory rights.
To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any Items from uniquedesignmilano.com shall be submitted to confidential arbitration in London, except that, to the extent you have in any manner violated or threatened to violate
our intellectual property rights, we may seek injunctive or other appropriate relief in the English Courts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in London, and all applicable provisions of this section shall apply.
10. ENTIRE AGREEMENT
If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by uniquedesignmilao.com shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.
Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
11. GOVERNING LAW
Your use of this Website and any purchase by you of any Item from uniquedesignmilano.com shall be governed by English law and you hereto submit to the exclusive jurisdiction of the English courts.
We will treat all your personal details as confidential and we will only disclose this information in the circumstances set out below. We will keep it on a secure server and we will comply with UK Data Protection legislation in relation to the use of your personal data. When you register on this Website, or make a purchase we will ask you to input and will collect personal details from you such as your name, e-mail address, billing address, telephone number. We confirm that any personal details which you provide to us (or which are available on public registers) and any user information, from which we can identify you, is held in accordance with the registration we have with the Information Commissioner’s Office.
We use your information only for the following purposes:
a. maintaining your registration
b. for statistical purposes to improve this Website and its services to you
c. to serve website content to you
d. to administer this Website
e. to notify you of products or special offers that may be of interest to you
f. to send you information by post or email.
You can contact us at any time in writing or by email and on 30 days’ notice at your request we shall stop marketing to you.
We will not release your personal details to any company outside of uniquedesignmilano.com . If you wish to unsubscribe from receiving promotional emails or direct mail from us, please send an email to [email protected] inserting ‘Unsubscribe’ as the subject. Please ensure that you also include the email address that you wish to be unsubscribed (if it is not the email address that you send the email from), your full name and your full postal address.
UNIQUEDESIGNMILANO.COM Registered address 44 Copse Hill, London SW20 0HQ registered in England and Wales with Company Number 9180314.